COMPLAINTS CHANNEL

® OXFORD OIL ADDITIVES

1. Introduction

2. Objective

3. Operation of the Whistleblowing Channel

3.1 Communication:

3.2 Content of the Report:

  1. Clear and detailed description of the facts
  2. Identification of the location where they took place
  3. Identification of the persons involved in the reported behavior or those aware of it
  4. Timing of when the event occurred or has been occurring
  5. Submission, if deemed necessary, of documents, files, or other information considered relevant for the evaluation and resolution of the report

3.3 Handling the Report:

3.4 Verification of the Reported Facts:

3.5 Resolution: