PRIVACY POLICY
Who we are
Our website address is: https://ooadditives.com
Oxford Oil Additives SL Privacy Policy
Oxford Oil Additives SL protects personal data and the ability to make decisions about its use.
We are committed to protecting and respecting your privacy. This policy establishes the bases according to which we will process any personal data that you provide to us. Please read the information below carefully to understand how your data will be processed.
Identification of the data controller
Oxford Oil Additives SL, is a company registered in Spain, with CIF B67328179 and registered office at C/ Severo Ochoa 28, Granollers, Spain, and email: info@ooadditives.com
Data Protection and Contact Officer
At Oxford Oil Additives SL, the appointment of a Data Protection Officer (DPD) is not necessary, but a Data Protection Officer has been appointed, who is the person in charge of protecting the rights of the interested parties and supervising and controlling the application. of the Data Protection regulation at Oxford Oil Additives SL and you can contact him through the following email in case of doubt, query or complaint: info@ooadditives.com
For what purpose do we use the data you provide us?
- For contractual compliance purposes
To comply with the agreements in the provision of the services that you contract from us and to be able to provide them adequately. - If we have your express consent, we will use your data to communicate information about products, services, conferences and news that may be of interest to you.
- We request your express consent to manage your personal data in selection processes whose recipient will be the companies or organizations that require our candidate selection and search services.
Transfer of Data
The personal data you provide us will be exclusively processed by Oxford Oil Additives SL and will not be transferred to third parties without your consent.
Periods of conservation of your data
The data collected will be kept during the validity of the contract or authorization and once completed, during the established legal period; and, where appropriate, for the additional period that you have expressly consented to.
For candidate resumes and reports, the retention period will be 2 years.
International data transfers
We inform you that under no circumstances will your data be processed or stored outside the limits of the European Union.
Exercise of your rights
We inform you that you can exercise your rights of access, rectification, deletion, opposition, limitation of processing and portability free of charge, by email to info@ooadditives.com attaching a copy of your ID or equivalent document.
Claims: If you consider that for any reason Oxford Oil Additives SL has not correctly processed your data in accordance with current regulations, you can contact the Data Protection Officer: info@ooadditives.com who will attend to and process your claim with the utmost care. diligence, you may also, if you consider it appropriate, file a claim by contacting the Spanish Data Protection Agency.
BUSINESS CONTINUITY PLANNING
This action plan has been created to communicate to our stakeholders, suppliers and customers of OXFORD OIL ADDITIVES SLU (OOA), and to society, as the first beneficiary of environmental care, how OOA plans to restore its functionality in the event of a major interruption of its operations. operations.
Continuity approach
OOA’s continuity approach is to continually strengthen our resilience and redundancy so that we can continuously provide our customers with quality and reliable services and products. With the existence of effective and reliable processes, our clients, and our stakeholders in general, can count on our organization during any critical event to the extent that we will continue to provide our products with minimal interruptions in the security that the value chain is seen affected the least in a situation of this nature.
OOA understands that our products must always meet the highest quality standards to ensure our clients perform their functions. Our clients need to be sure that they will be able to continue their operations in any circumstance, and it is our responsibility to implement protocols and controls that ensure OOA functionality in the event of a catastrophic event with the aim of minimizing its impact on the market. Each of our areas is ready to meet the challenges of disruption having assessed, mitigated and planned its specific responses to a variety of possible scenarios.
Emergency response team
In the event of a catastrophic or critical situation, our Board of Directors, made up of those responsible for each business area, with the support of necessary external advisors involved in our organization on a day-to-day basis, will meet to evaluate the situation and implement the necessary measures. undertake to restore the company’s activity in a minimum time.
This team is made up of ownership, general management, HR finance, the head of R&D and technical departments, and those responsible for production and purchasing. All of them, plus the necessary external advisors, tax, strategists, legal or any other necessary, depending on the particular event, will carry out a detailed analysis of the situation to respond as soon as possible and with the best possible result, ensuring the continuity of OOA operations. in the shortest time possible.
The team will be led by the General Directorate of OOA, and will meet daily in order to evaluate the impact of the measures undertaken and correct or implement others if necessary. In this way, control of the situation will be maintained by acting on existing protocols or developing new ones in cases of unforeseen situations, and tight control will be maintained over those measures taken and their derivations to be able to act in the minimum time in case of deviations from the proposed objectives.
Personal security
OOA maintains emergency contact information for its employees. OOA employees have designated their emergency contacts and have the ability to update their contacts as needed.
Vital Data and Records
OOA data and logs are critical to your business. As such, we have data backup and retention policies to minimize any data loss by engaging reputable professional services. Our providers make daily backup copies of all records to, in the event of their loss, minimize the loss of information and reactivate normal operations in the shortest possible time.
On the other hand, to prevent our most confidential information from suffering a computer attack and falling into the hands of illegal organizations that may manage sensitive OOA information, our information is duly protected and compartmentalized following precise protocols.
Work outside our facilities
In the event that our facilities are affected, preventing work there for a short period, all our information systems allow working remotely, maintaining communication channels between staff and allowing the continuity of day-to-day work.
If the event entails a prolonged interruption, our means of production could be affected. In this case, there are protocols that would allow us to temporarily transfer our productive capacity to another location to minimize the recovery of productive capacity in a reasonably short period of time.
Supply chain
OOA maintains a safety inventory in case of delays in the supply chain that may affect the continuity of its operations. In addition, a list of suppliers and contratypes of products tested by our R&D laboratory has been established to ensure that if any of our suppliers were to interrupt their supply for a long period or even indefinitely, our production system could be recovered with the necessary agility to minimize the effect that this situation could have on our clients.
QUALITY, ENVIRONMENT AND SST POLICY
The company OXFORD OIL ADDITIVES, SL works in the markets of Spain, Portugal and Morocco and we work with clients mainly from the oil and derivatives sector.
The activity that OXFORD OIL ADDITIVES, SL considers to comply with the requirements of the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards is:
Design and production of additives for cleaning petroleum products.
The policy statement includes as guidelines:
- Commitment to comply with applicable requirements, including legal ones.
- Based on strategic lines defined in the context analysis carried out, the company’s objectives have been defined, which have been disseminated at all levels of our structure.
- Maintain an effective Integrated Management System integrated into the organization’s business processes.
- Establish measurable and quantifiable improvement objectives with the purpose of ensuring and demonstrating the continuous improvement of the integrated management system.
- Manage the processes that reduce the environmental impact of our activity and evaluate in advance the environmental impact of new activities or services.
- Promote the rational use of natural resources and a clear awareness of favoring our environment, not only through our work, but also involving all our suppliers and customers.
- Commitment to the protection of the environment, including the prevention of pollution, and the sustainable use of resources.
- Develop continuous training programs aimed at the best qualification of our workers, thus involving all staff in achieving all the objectives established in this document.
- Commitment to providing safe and healthy working conditions to prevent work-related injuries and health impairment.
- Commitment to continuous improvement of the management system implemented in the company.
- Promote and achieve a motivating environment for all members of the company.
- Commitment to eliminate hazards and reduce risks.
- Commitment to consultation and participation of workers.
The Management makes this policy accessible and makes it available to its clients, all its employees, suppliers and interested parties.
The Policy is kept up to date through periodic reviews, coinciding with management reviews of the system, in order to take into account changes in environmental conditions and the information received. In that sense, management provides and will provide all the human, technical and economic means necessary to achieve the objectives and goals that are established on a scheduled and periodic basis.
The CEO,
Date: 06/30/2021
SOCIAL RESPONSIBILITY POLICY
At OOA, we recognize the importance of establishing internal mechanisms that promote excellence in all our operations. Our Corporate Social Responsibility is the sustainable commitment that we assume in our relationships with the main interest groups, incorporating respect for the environment at the core of our business model. We are in the process of developing our Corporate Social Responsibility Policies, which will establish the responsibilities and principles of action with our main stakeholders.
These policies will apply to all areas of OOA activity, with the governing bodies being the most responsible for their implementation and monitoring.
In line with our values and commitments, environmental protection stands as the central axis of our social responsibility policies. At OOA, we integrate sustainability and innovation into our processes with the primary objective of contributing to the minimization of waste generation and the reduction of environmental pollution.
Our commitment to social responsibility is not only limited to complying with legal requirements, but we aspire to go further, leading initiatives that promote sustainable practices that are respectful of the environment in which we operate. We actively seek opportunities to continually improve, involving our employees, suppliers and local communities in achieving these goals.
At OOA, we are committed to transparency and accountability. We will regularly review and update our policies to ensure they reflect the highest standards of social and environmental responsibility, thus fulfilling our purpose of being agents of positive change in society and the environment.
In Granollers on January 25, 2024
DIVERSITY AND EQUAL OPPORTUNITIES POLICY
The Diversity and Equal Opportunities policy of OXFORD OIL ADDITIVES SLU (hereinafter OOA) is based on respect for the individuality of people, on the recognition of their heterogeneity, and on the elimination of any exclusive and discriminatory conduct.
Valuing diversity helps emphasize being aware of, understanding and appreciating human differences.
This policy includes the general principles of action of OOA in this matter, which are the following:
- Reject any discrimination based on race, age, sex, marital status, nationality, beliefs, or any other physical or social condition among its employees and consider diversity as a value, since it allows different points of view to be confronted, and provides greater creativity. , and innovation
- Consolidate a culture of respect for people and favorable behaviors that are open to diversity towards any of the company's interest groups.
- Guarantee, on the one hand, the right to effective equality of opportunities and treatment of all workers and collaborators that allows them, without exception, to develop personally and professionally and give the best of themselves. And on the other hand, avoid any type of employment discrimination in the areas of access to employment, promotion, professional classification, training, remuneration, reconciliation of work, family and personal life and other working conditions.
To this end, OOA undertakes to:
- Develop the principle of equal opportunities, establishing the measures and actions that are necessary to achieve real equality of treatment and opportunities among all professionals and avoid situations of both direct and indirect discrimination at all levels of the organization. Respect for diversity and the principle of equal opportunities must be present in people management processes, such as: access to employment, promotion and professional development, remuneration, training, performance evaluation and communication.
- Establish action plans that promote effective equality between the sexes, guaranteeing their professional development with equal opportunities.
- Create integration plans for other specific groups, especially people with disabilities.
- Promote among professionals knowledge of the different cultures and ways of doing things in the countries where the company carries out its activity.
- Promote geographical mobility and language learning of its professionals to increase their multiculturalism.
- Facilitate the collaboration of people from different generations so that everyone can contribute and enrich the work with their different perspectives.
- Commit the entire organization to diversity, both in the relationships between employees regardless of their position in the company, and in the relationships of employees with clients, suppliers, collaborators and other interest groups.
- Inform all staff about the diversity policy and their commitment to this matter.
OOA urges Management and other people responsible for managing teams to apply these principles, to be an example for them in terms of respect for diversity and equal opportunities and treatment, and to take the necessary actions to ensure compliance. It also urges all staff to observe these principles of action, and to ensure that all people are treated with respect and dignity.
Approved on January 19, 2024
ETHICAL CODE OF CONDUCT
Introduction
The code of ethical conduct is our guide to appropriate conduct, together with the established work standards and procedures, to guarantee what is correct and that, as a logical consequence, no crime occurs in the company.
The Code constitutes a guide for all employees of OXFORD OIL ADDITIVES SLU. in their professional performance in relation to their daily work, the resources used and the business environment in which they operate. This offers guidelines that clarify the basic principles of all management and interpersonal relationships with colleagues, collaborators, bosses, suppliers, clients, shareholders and in general any person with direct or indirect interest in the activity carried out by the company. Our actions are based on respect for our corporate values, and we employees will adapt our actions to principles of behavior that are respectful of business ethics and professionalism, with the aim of it being a benchmark in these terms and thus being recognized.
Scope of application
This Code is addressed to all employees of OXFORD OIL ADDITIVES SLU., regardless of the contractual modality that determines their employment relationship, position they occupy or the place in which they carry out their work. There is an obligation for those related to the company to inform their main suppliers of the existence of this Code, which will be available for consultation on the company's website https://ooadditives.com.
Values
Our values represent our identity as a collective. We are different because the people who work at OXFORD OIL ADDITIVES SLU. We make this company a unique and differentiating project. We are fast, we know how to listen, we seek innovation, we are helpful and we work as a team in a rigorous and transparent way.
- We make quick decisions and act quickly and dynamically.
- We quickly focus the solution to a problem by proposing realistic, quality and viable alternatives.
- We adapt quickly to the changes and demands of the professional environment.
- We listen carefully to our internal and external clients to know their exact needs and propose appropriate solutions.
- We have the eyes and ears of the client in any operation we develop, continually asking ourselves about their satisfaction.
- We listen actively, with an open attitude and respect for the opinions of all parties involved in a situation.
- We actively seek opportunities to improve products and services and create new business opportunities.
- We take advantage of opportunities and problems to provide innovative solutions.
- We constantly update our technological knowledge to become pioneers in innovation.
- We know the needs and expectations of our clients to develop and apply solutions that increase their satisfaction.
- We serve our clients efficiently, maintaining at all times an agile and decisive behavior that enhances the credibility and reputation of the company and its professionals.
- We serve clients with the utmost interest and we strive to interpret their demands, this being the priority characteristic of the attitude of all our professionals.
- We know how to work in multidisciplinary teams, from different units, companies and countries, generating a climate of trust and mutual respect.
- We cooperate with the rest of the organization by assuming commitments aimed at achieving common objectives.
- We direct our efforts towards the same result, taking into account the contribution of each member, no matter how small it may seem.
- We respect differences, opinions and diversity.
- We are respectful of the environment and sustainability policies.
Principles of ethical behavior
The ethical behavior that governs this society is based mainly on:
Good faith
We adjust our actions at all times to the principles of loyalty and good faith with the company, with superiors, colleagues and collaborators with whom we interact. We emphasize the desire for achievement and the spirit of improvement. The concern to achieve the set objectives must be constant and continued. We promote optimistic versus pessimistic attitudes. We subordinate personal objectives to the general objectives of the Company. We ensure that there is no conflict between the two, and we act giving priority to the interests of the company over personal interests or third parties.
Honesty
All employees of OXFORD OIL ADDITIVES SLU. We undertake to declare any personal or professional relationship that could condition our behavior as employees of the Company. Furthermore, as employees of OXFORD OIL ADDITIVES SLU., we do not accept improper compensation or advantages. We instill honesty and professional ethics in normal business and professional relationships in the performance of our work, both in the private sector and in our relationships with companies.
Public administrations. We do not offer gifts, nor promise undue favored treatment to third parties, whether public or private, in order to obtain an advantage. We promote trust to declare the gifts or advantages that we may obtain from third parties and make them available to the company. Any personal or professional relationship that affects the interests of the Company is communicated to the immediate supervisor. We do not allow personal or family relationships in direct dependence or within the same organizational unit.
We avoid conduct that is contrary to free competition, or that involves an act of unfair competition. In advertising campaigns we offer information in a clear and truthful way.
Respect
Each and every one of us is responsible for generating an atmosphere of cordiality and kindness in our environment. We promote respect and trust between people. We appreciate diversity in opinions, training
and culture as a source of knowledge and competitive advantage. We take care of the language we use when talking about third parties and we encourage the non-existence of defamatory guidelines and comments inside and outside the organization.
We promote respect for real equality of opportunities between men and women, avoiding any scenario of direct or indirect discrimination. No person employed at OXFOR4D OIL ADDITIVES SLU.es is discriminated against in the professional field due to race, physical disability, religion, age, nationality, sexual orientation, sex, political opinion or social origin.
We maintain a work environment free of all discrimination and any conduct that involves personal harassment, not admitting any form of physical, sexual, psychological or verbal harassment or abuse. We respect the environment and collaborate with the sustainable development of society.
Confidentiality
We refrain from providing, internally or externally, confidential data about people and/or activities carried out in the Company.
We do, however, provide the data that is necessary for other employees of OXFORD OIL ADDITIVES SLU. perform their function correctly, with strict respect for this duty of confidentiality. We avoid conduct that is contrary to free competition, or that represents an act of unfair competition. In advertising campaigns we offer information in a clear and truthful way. Principles of ethical behavior, respect, confidentiality and use of information. We comply with the regulations for the protection of personal data in relation to those to which we have access due to our job. The employees of OXFORD OIL ADDITIVES SLU. We are characterized by a marked proactive attitude in the treatment of confidential information. The information is the property of the Company and should be shared whenever it is beneficial and necessary for it. In our conduct:
We provide those responsible with truthful, necessary, complete and timely information about the progress of the activities in our area; and to our colleagues, that which is necessary for the proper performance of their duties.
We maintain the professional secrecy of the data, reports, accounts, balances, strategic plans and other activities of OXFORD OIL ADDITIVES SLU. and its people, who are not of a public nature, and whose publicity may affect the interests of the company. We will not provide information about them, except when we are expressly authorized to do so.
We obtain information from third parties in an ethical and legitimate manner, rejecting all information obtained improperly or that involves a violation of company secrets or confidentiality.
In the event that we have doubts about the appropriate treatment of the information, we request the assessment of our manager regarding its correct cataloguing.
We will not be able to use for our own purposes, those of third parties, or to obtain benefit or profit, the programs, computer systems, manuals, videos, courses, studies, reports, etc., created, developed or perfected at OXFORD OIL ADDITIVES SLU. given that the company retains their intellectual property at all times.
In general, we maintain the strictest confidentiality in the use of internal knowledge outside the scope of the company, preserving our know-how.
We will only use computer systems, software, material, reports, etc. of which OXFORD OIL ADDITIVES SLU. has acquired the corresponding license, respecting at all times their intellectual and industrial property .
The use of computer equipment is subject to the information security policy of OXFORD OIL ADDITIVES SLU. with the aim of avoiding damage to third parties and/or the company itself.
We will not use access to the systems to act fraudulently or for personal gain.
Decalogue of questions before making a decision
Asking yourself these questions will help you decide what behavior to follow.
- Is it against work regulations?
- Does it seem like the right thing to do?
- Is it legal?
- Will it have a negative effect on my reputation or that of the company?
- Who else can be affected by this (other people in the entity, customers, suppliers?
- Would I feel ashamed if others knew that I had resolved to act this way?
- Is there an alternative solution that does not raise an ethical conflict?
- How would I look if I were published in the newspapers?
- What would a reasonable person think?
- Will I be able to sleep peacefully?
Principles of professional behavior
Passion for the customer
All employees aspire to offer our customers a product of the highest quality and to have an excellent level of service. Excellence and quality of service are constant guides for action, promoting a healthy concern for continuous improvement. The resources provided by the company seek to promote innovation and the development of services to clients, with profitability criteria. All of us, regardless of the functional area in which we work, are committed to our client's satisfaction.
We promote honest attitudes towards the client.
Efficient management
The employees of OXFORD OIL ADDITIVES SLU. We work efficiently during the work day, making the most of the time and resources that the company makes available to us in a rigorous and rational manner. We all give the dedication required to perform our duties, aspiring to achieve results in the most optimal and productive way possible. The Company puts at our disposal all the necessary resources to carry out the work and improve performance through optimization of the time and scope of the information necessary to fulfill our responsibilities. Therefore, we must make appropriate and reasonable use according to each person's professional needs. We do not engage in personal activities during work hours that interfere with or prevent you from fulfilling job responsibilities.
We use email, internet access and, in general, the Company's computer systems for exclusively work purposes, and their use for personal use is expressly prohibited.
We expressly authorize the Company to control their use. Unacceptable use of the company's communications systems includes processing, sending, retrieving, accessing, viewing, storing, printing or otherwise disseminating materials and information that are fraudulent, harassing, threatening, illegal, racial, sexist, obscene, intimidating, defamatory or otherwise incompatible with professional conduct. In terms of safety at work and professional health, we will comply with preventive measures, using the individual and collective means of protection that the company has available. In the case of having a team under their charge, those responsible will ensure that the members of said team carry out their activity in safe conditions.
Team attitude
The company's employees will favor teamwork and recognize the contribution of others in obtaining common results.
As members of a team we contribute with equal commitment both inside and outside our area. The attitude of teamwork predominates and stands out over any performance at the individual level. An outstanding individual is also outstanding because of his or her ability to work as a team, and therefore there is no conflict between this behavior and being excellent individually. Individual interest does not take precedence over the interest of the team. We avoid passive attitudes: we do not let ourselves go and we do not stay on the sidelines. We encourage enthusiasm and commitment to the group and therefore to the organization.
We act in a spirit of cooperation, making available to the other areas and departments of the entity the knowledge and resources that facilitate the achievement of the company's objectives.
Take care of reputation
We consider the image and reputation of the company as one of its most valuable assets to maintain the trust of its customers. We monitor respect and correct use of the corporate image and reputation by all people in the company's environment. The brand image is visually reflected with our company logo, of which there are rules of use that protect its use and that we must respect. We are especially careful in any public intervention, and must have the necessary authorization to intervene before the media, participate in professional conferences or seminars and in any media.
public dissemination, as long as they appear as employees of OXFORD OIL ADDITIVES SLU. We are all part of the corporate image and therefore
We assume ethical and responsible conduct that allows us to preserve the image and reputation of the company. At no time will we act by highlighting behaviors that could damage the image. Our way of communicating, conducting ourselves and our own personal image will be in line with the professional context in which we operate.
Professional development
Our professional growth and that of our teams is our key to being competitive. Employees are responsible for our professional growth, and consequently it is our duty to be permanently updated with the knowledge and techniques necessary for efficient
performance of our work. People with teams in charge must pay attention to the motivation and professional development of their collaborators, committing to providing them with development opportunities based on merit and their professional contribution. To do this, they will encourage their continuous learning, recognize their efforts specifically and objectively assess their achievements, drawing up the necessary action and support plans for their development.
Entry into force of the code of conduct, interpretation and monitoring
The Code of Ethical Conduct came into force after its approval on January 2, 2023 . The Code of Conduct has been implemented and approved.
Ethics present, this being ratified and approved by Mr. Juan de Ros Rivero, on January 2, 2023 .
The Code will be communicated to all members of the Company. It will be in force until its modification or cancellation is approved, which will be duly communicated.
We each take it upon ourselves to review and follow this Code, and we comply with all applicable laws, policies and guidelines. This Code attempts to address many of the situations we face on a daily basis, but it cannot consider all circumstances.
Try to get help from:
- Your manager.
- Your HR manager H H.
- Your service coordinator if you are an external collaborator.
All professionals must inform our manager about any conduct that we believe, in good faith, is a violation of the Code of Ethical Conduct.
If any of the above three are involved in the situation we wish to report, or cannot, or have not adequately resolved our concerns, we will inform a more senior manager or HR manager. H H. of the area or the person in charge of criminal compliance of the company, and it is reported that all personnel have at their disposal an Ethical Channel through which it is possible to notify, in a totally confidential manner, behaviors or facts contrary to ethics, to current legislation. , to this Code of Conduct
Ethics or the good corporate governance practices that govern our Company, with special emphasis on those that could have criminal significance.
We do not discriminate or retaliate against employees for reporting, in good faith, actual and proven violations. The Appointments and Remuneration Committee will ensure compliance with this Code, resolve incidents or doubts regarding its interpretation and adopt appropriate measures for better compliance.
Failure to comply with this code may lead to the adoption of disciplinary measures, including the possibility of dismissal and, where appropriate, the exercise of appropriate legal action.